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Vodafone has issued any final statement regarding its mobile network outage, but we’re not expecting anything further since the Facebook post about an hour ago.
Everyone we’ve asked who is on the Vodafone network have confirmed that they can now make calls and send texts, so there shouldn’t be anything to worry about further.
Whether Vodafone will compensate its customers for this outage is as yet unknown, but we think not — it wasn’t for long and, importantly, it wasn’t a hack, but given it was at the start of the working day and would have affected not just private customers but businesses as well, Vodafone might offer at least some bonus data to affected users, if nothing else.
And we’re back!
Vodafone’s latest update says that the issue has been “largely resolved”. Apparently the network crash was caused because of “an outage at one of our network hubs at around 8am”.
Vodafone clarifies that most customers should now be able to make calls and send texts as usual, although “some may continue to experience intermittent issues”.
If you still can’t access the Vodafone network, try putting your phone into Airplane Mode and back on again, or do a full restart.
Vodafone has issued a new update as of a few minutes ago, stating that the issue has been “isolated and resolved”.
That’s also reflected on DownDetector, where the number of complaints as of 11am AEST has dropped to 1,386.
While no one in the TechRadar Australia office is on the Vodafone network, a family member is and can confirm that they have full network coverage and is able to make calls.
Vodafone’s Network Status Checker, however, is still rather slow and many of us in Sydney’s CBD are still getting errors when we check what’s happening with the network in our location.
Vodafone’s official statement since this morning hasn’t changed. While the company hasn’t yet said anything on…
